FAQs

Here are some common questions. To give you the best customer experience, your feedback is strongly encouraged.

Q 1. How long does it take for my goods to arrive?

A. Delivery times vary from product to product; based on demand and shipping location. It usually takes 7 to 14 business  days.

Q 2. How long does it take to get a tracking number?

A. It usually takes 2 business days.

Q 3. How long do the nails stay on?

A. It's all about application. If applied correctly, your nails will stay on 7-14 days. Follow full instructions on nail instruction card that come inside application kit.

Q 4. Are the nails reusable?

A. Yes, if removed the correct way. Gently buff the back of the nails to remove old excess glue and reapply as instructed.

Q 5. How do I figure out my nail size?

A. Please refer to the nail sizing chart to determine your correct nail size. 

Q 6. The standard nail sizes don't fit my nails, what should I do?

A. If none of the standard sizes fit your nail measurements, select "custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky, - Example 15mm, 12mm, 13mm, 12mm, 10mm,

Q 7. Do I get a confirmation number when I place my order?

A. Yes, all customers receive an order number after placing their orders.

Q 8. How can I pay?

A. We accept all major credit cards: Visa, Mastercard, and Discover.

Q 9. Is the cash on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe.

Q 10. If I enter my email address, will you sell my information?

A. We do not sell our customers' information. Email is only for follow-up and to send newsletters about our promotions and new arrivals.